Tendo Electronics is a leading service and turnkey solution provider for network critical physical infrastructure (NCPI) and renewable energy and energy efficiency solutions. Having been incorporated in 1996, it is now Zimbabwe’s leading service provider in the field of complete power availability solutions.
A Total Solutions Provider and caters for all sectors of the Economy, supplying, installing, servicing, and maintaining UPS, Standby Generators, Inverters, CCTV and Access control, fire suppression, Renewable Energy Equipment, Air Conditioning and other power network critical physical infrastructure (integrated racks, environment monitoring, cooling, power, cabling for data centres, Automatic Voltage Regulators) equipment, including providing comprehensive Infrastructure® and Energy Management Solutions.
We provide environmentally sustainable integrated critical infrastructure solutions that guarantee business continuity for our customers.
To be a recognized regional market leader in the provision of integrated solutions in NCPI and energy management in our chosen business segments.
At Tendo we are committed to building a great brand. These are the shared values, principles, and behavior that we follow in providing high-quality and great service to all our customers.
• Customer Satisfaction
Quality Policy Statement
- Respond rapidly to service calls in pursuance of customer satisfaction.
- Establish measurable quality objectives aligned with Tendo’s strategic intentions.
- Uphold the Tendo Escalation Policy in pursuance of Customer Focus.
- Acknowledge that only competent and accountable staff deliver consistent quality services.
- Detect and honestly address risks associated with Tendo’s business processes.
- Engage in mutually beneficial strategic partnerships with local and international leading manufacturers enabling Tendo to provide efficient world-class solutions.
- Transparently communicate provisions of this Quality Policy statement to Tendo’s stakeholders.
- Comply with all legal, statutory, and other associated requirements related to Tendo’s business.
- Promote teamwork to produce positive returns on Tendo shareholders’ investments